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About Us

Plan B Solutions (PBS) is a fully- integrated loyalty program provider whose ultimate goal is to provide creative solutions to customer loyalty and retention challenges in order for the company to feed off of its competition. We dedicate our experienced and extremely skilled team to realize your dream: Profitable customers that keep coming back. Your customers are not only crucial to the financial success of your business; they are also the best ambassadors for you.

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Services

Training

We train your employees in order to manage the system.

Management

We maintain your loyalty program with all that is related to  sales, program, system, team etc.

Partnership

Allow us to be a part of your loyalty program and let us handle its management from A to Z.

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What We Deliver

Mobile Application

We provide a customized Mobile Application native IOS and Android for your loyalty program including “Certificate”, “points” and “discounts” sections etc.

Micros Add-on system

We update your micros system to be compatible with your loyalty program.

Magnetic card

We dedicate a magnetic card that is compatible with your micros server to each member, showing his embossed Name with all the details.

QR scan feature

With this technology, the hotel can scan the membership QR to ease and track each member’s transaction along with the requests.

Website

We will design and develop your own website.

CRM system

We create a system for managing the loyalty card memberships in order to enter a new customer and assign him a certain membership. This system will also include a Reporting option, a search bar and filters.

Reservation System

It allows you to track the requests by hotel/ member/ category, and to approve them as well. It also includes a calendar to ease the tracking procedure.

Leads

 A system for opportunities and customers’ mobile numbers. It includes blacklisted members and numbers related to a certain program or agent

Accounting

A system for invoices, expenses, banks, salaries, payroll, with monthly/hourly reporting and insights for profit and loss .

Production

A system for managing all packages printings, serial numbers and labeling, as well as tracking shipments.

Admins and users

This section gives you the ability to access systems by creating a user and specify his role and privileges in each section.

Analytics

An insight section with graphs and reports for the whole system to analyze the program’s growth.

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Mobile Application

A mobile app fully integrated to give you the best service!

Hotels

List of all hotels by location service which provides the ability to filter by ranking or by services.

Restaurants

Lists of all restaurants by location service which provides the ability to filter by ranking or by services.

Events

Lists of events and details with respective dates.

Booking

Reserve your stay directly from the mobile application.

Certificates

Hotels can make customized certificates with different values such as discounts and complimentary benefits

Usage

Stay up-to-date on your membership usage. Track all your visits and benefits.

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Partners

More than 100 Hotels using our loyalty programs

 
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DISCOVER ALL THE WAYS YOU CAN WIN

Plan B Solutions

Contact Us

Big or small, we’ve got a solution when you need it. Our advanced service and support tools provide step-by-step instructions without being put on hold or waiting in line.